Cancellation Policy
If circumstances or policies in your organization change and you can no longer attend the IISC Virtual Conference, you may cancel your registration by providing written notice to julina.macy@utsa.edu. The IISC Conference refund policy is as follows:
- Cancellation before August 31st: Full refund of registration fee, less a $5 administration fee
- Cancellation between September 1-21st: 50 percent refund of registration fee
- Cancellation after September 21st: No refunds
In the event this Agreement is canceled, the ISAO SO will refund any remaining fees within thirty (30) days of receipt of the cancellation notice.
You can make a substitution at any time. Please see the Substitution Policy below for details. If you do not attend the IISC Conference and did not cancel your registration but have paid your registration fee, you will not be refunded.
Substitution Policy
Substitutions are allowed with the written permission of the original registrant, and will be accepted no later than September 25th. Requests for substitutions will only be accepted by email to julina.macy@utsa.edu. The substituted individual must be from the same organization as the cancelled registrant. A maximum of one (1) substitution per original registrant is allowed.
